On December 15, 2019, Cape Fox Facilities Services (CFFS) won a 2 ½ year contract to provide the Defense Health Agency (DHA), Solution Delivery Division (SDD) with production application support. Under this contract, CFFS is providing operations, cyber security, and maintenance services to MHS systems in support of SDD production operational applications to ensure availability, stability and reliability. The DHA supports the delivery of integrated, affordable, and high quality health services to Military Health System (MHS) beneficiaries. CFFS will provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the contract requirements.
The Military Health System is one of America’s largest and most complex health care institutions, and the world’s preeminent military health care delivery operation. The MHS saves lives on the battlefield, combats infectious disease around the world, and cares for 9.5 million beneficiaries in one of the nation’s largest health benefit plans. The SDD provides and sustains information technology capabilities that support the delivery of health care to our service members from battlefield to the homefront.
Many of the services CFFS will provide include:
Application Support Services
- Development, Installation and Maintenance
- Developing and Maintaining Application Documentation
- Cybersecurity Analysis (Risk Management Framework)
Database Support Services
- Database Installation / Configuration
- Developing Database Documentation
Incident Management Support
- Identifying Issues
- Categorizing and Prioritizing
- Performing Diagnostics, Investigating, and Diagnosing
- Resolving Issue
Todd Morgan, President with the Cape Fox Federal Contracting Group who oversees the DHA contract said, “Team Cape Fox’s implementation of Agile methodologies and business analysis efforts improves delivery of required capabilities and reduced delivery risks.” CFFS looks forward to working with DHA to provide exceptional services which support the mission for DHA. CFFS makes sure we are “One Team, One Voice.” We provide continutity and unity with our work which delivers the desired result.