Bringing the Future into Today
Cape Fox FCG is leading the way by partnering with the Department of Defense (DoD) and other federal agencies to provide advanced, solution-based technology methods. Utilizing ITIL and PMP-based processes, we offer proven technology solutions, emerging technology trends, advanced research and development, and expert testing and evaluation. Our IT and Cybersecurity capabilities include support in areas such as unmanned weapons systems, healthcare IT solutions, biosafety engineering, next-generation systems, and much more. We use our technology expertise to develop and implement training solutions, provide logistics support, recommend network configurations, ensure appropriate security solutions, manage assets, provide testing and evaluation, and support intelligence missions. We offer rapid solutions and quality delivery while expanding our capabilities to meet the growing need to modernize and expand existing technology systems and applications. As a leader in technology services, we are able to work with top talent and specialized industry leaders to ensure complete mission support. Our expert methods are your first steps to success – let’s work together and bring the future of technology to your business today.
Our technology offerings include:
- Connectivity / SD-WAN - (Fiber, Cable, Wireless, Satellite)
- Unified Communications as a service - UCaaS - (Hosted VoIP Solutions)
- Security - (Firewalls, Threat Detection, DDos Mitigation, Malware, Virus & Phishing Protection)
- Cloud - (Hosted Infrastructure, Public/Private & Hybrid Cloud, Data Center & Collocation, Disaster Recovery, Managed Office 365)
- Mobility - (Wireless Services, Expense Management, Internet of Things)
- SaaS - (Microsoft Office 365, Google G-Suite, Application Services, CRM, Client Based Security, IT Service Management)
- Customer Experience - (Contact Center, CRM Integration, OmniChannel, SMS & CPaaS)
- Managed Services - (Professional Services, Managed 365, App Help, IT Services Management)
Subsidiaries with these capabilities:
MISSION STUDIES
Defense Health Agency (DHA)
Cape Fox Facilities Services (CFFS) provides the Defense Health Agency (DHA), Solution Delivery Division (SDD) production application support. CFFS is providing operations, cyber security, and maintenance services to Military Health Systems (MHS) in support of SDD production operational applications to ensure availability, stability, and reliability. The DHA supports the delivery of integrated, affordable, and high-quality health services to Military Health System (MHS) beneficiaries. CFFS provides all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the contract requirements.
CFFS provides high-quality service operation and service transition support activities for production applications, cyber security (RMF) support, and maintenance services to the MHS systems. Information Technology Infrastructure Library (ITIL) framework offers guidance and best practices for managing the five stages of the IT service lifecycle: service strategy, service design, service transition, service operation, and continual service improvement. CFFS has experience utilizing an ITIL-based framework for operations and maintenance and ITIL-defined Service Operation/Transition processes. CFFS also utilizes its extensive knowledge of incident management and problem resolution of production applications.
Many of the services CFFS provides to DHA include:
Application Support Services
- Development, Installation, and Maintenance
- Developing and Maintaining Application Documentation
- Cybersecurity Analysis (Risk Management Framework)
Database Support Services
- Database Installation / Configuration
- Developing Database Documentation
Incident Management Support
- Identifying Issues
- Categorizing and Prioritizing
- Performing Diagnostics, Investigating, and Diagnosing
- Resolving Issue
United States Air Force (USAF)
Cape Fox Federal Integrators (CFFI) transitioned an Air Force contract with over 60 Cyber Systems Operations Specialists and Cyber Transport Systems Specialists, moving the program from an 83 to 100 percent vacancy fill rate. Our success stems from the ability to recruit, hire, train, and retain personnel with specialized qualifications, including COMPTIA A+, Network+, VCP5, CCNA, and MCSA certifications. We staff top talent with extensive backgrounds in SAN storage, Server Blade, SQL, SharePoint, C2ISR video data, network performance software, and Asynchronous Transport Mode (ATM).
Our personnel specialize in installing, configuring, supporting, maintaining, administering, and training on hardware and software systems for unmanned aerial vehicle operations. We support Air National Guard sites across the country, performing systems administration for databases, software, Local Area Network (LAN), and Wide Area Network (WAN) communications on secure and unclassified networks. Our field maintenance support covers all fiber, workstations, audio and visual servers, and printers within the server, Squadron Operations Center, and Ground Control System rooms.
CFFI assists in maintaining the currency and accuracy of site wiring. Our engineers update software and hardware configuration diagrams in accordance with enterprise and site-specific Configuration Management Plans. We also document all changes made to the baseline and provide feedback regarding any inadequate documentation. This includes conducting detailed analyses and recommending improvements, developing related concepts of operations and standard operating procedures to enhance mission effectiveness.